Just had to update the story about my experience with Life is Good:
I had mailed back the other customers’ orders and forgotten about the whole debacle when my dear friend, SueClegg, suggested on the blog that I contact the corporate office and let them know what had happened with Jakes Good Newport. So I took a few minutes yesterday to go on their website and send a short email to their customer service folks. It says that you’ll get a response within 48 hours.
This morning I got an email that said:
I’m so sorry for what you experienced with your order from Jakes Good Newport and I want to thank you for taking the time…